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Jardins dHeva Screens, rooms, gardens and good times at home
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Reach Us

Hearing from readers is easily our favourite part of the job. A sharp-eyed correction, a question we had not thought of or a story about how a guide worked out in your own kitchen all make the next article better. Email is the most direct route: desk@jardinsdheva.com. Prefer not to copy an address? Fill in the form on this page and your mail app will pop up with a draft addressed to us, ready to finish and send.

Messages we love to receive

  • Corrections. A step that no longer matches a newer model, a link that has gone dead or a detail that has changed since we wrote it.
  • Topic ideas. A home project you are stuck on, a gadget you would like explained or a celebration you are planning.
  • Follow-ups. You tried something from one of our guides, such as building a terrarium, and want to share what happened.
  • Clarity requests. A paragraph that did not make sense and could be explained better.

Where we cannot help

Think of us as a handful of writers rather than a helpdesk. We cannot access accounts with TV providers, retailers or appliance makers, troubleshoot a specific device remotely, or settle a dispute with a business mentioned in an article. For those, the company concerned is the right place to start. We also cannot give personal legal, financial or medical advice.

Notes that are quick to answer

  1. Paste the link of the post in question, when your note is about a specific one.
  2. Describe the issue or idea in a few sentences; a short note is perfectly fine.
  3. For anything technical, mention the model or setup you are using.
  4. Never include passwords, bank details or anything else private.

What happens next

Someone from the team reads each message. Expect a reply within several working days; a knotty question may need a little more time. We cannot promise to cover every suggested topic, but ideas often wait on our list until the right moment comes along. We use your address for the reply and nothing else, in line with the Privacy Notice.

Before you write

If you are new to the blog, the New Here? page might answer your question already. Otherwise, go ahead and send that note.

This opens your email app with the message ready to send to desk@jardinsdheva.com. Nothing is stored on this site.

Before you write

Questions people ask us

Short answers to the things that land in our inbox most often.

Can you help me fix my TV box or subscription?

We cannot access accounts or devices. The provider or maker is the right first contact, though we are happy to hear what confused you for a future article.

Will you write about a topic I suggest?

We cannot promise every idea, but suggestions go on our list and many of them shape later posts.

I found an error. What should I send?

Send the link and a line describing the problem; that is all we need to check and fix it.

How quickly do you reply?

Most replies go out inside a week, give or take. Questions that need some digging can run a bit longer.